Privacy policy

At LearnLoop, your privacy is our top priority. We understand the sensitive nature of the academic services we provide, and we are committed to protecting your personal information with the utmost care and respect.

Information We Collect
When you use our services, we may collect the following types of information:

Information: The details you voluntarily provide to us  such as your name, email address, and phone number  when signing up, placing an order, or contacting us.
Credentials (When Required): If access to a course platform is necessary for us to assist you, login credentials may be requested and will only be shared between you and your assigned tutor.
Payment Information: Any details related to payments are processed securely through trusted gateways.
Communication Data: This includes messages or interactions with your assigned tutor or our support team. All communication data is encrypted to protect your privacy and ensure confidentiality.

How We Use Your Information:

Connect you directly with a dedicated tutor who will support you throughout your academic work.
Deliver and manage the academic services you’ve requested.
Respond to questions, support inquiries, or service requests.
Improve our platform and services.
Fulfill legal or compliance obligations.

Privacy and Security
No Third-Party Sharing: Your personal data and login credentials are never shared with third parties. Only your assigned tutor will have access to what is required for the job.
Direct Tutor Communication: You will be in direct contact with your tutor. You may request to confirm their identity and verify their legitimacy through personal communication.
Credential Control: If login credentials are provided, you may change your password at any time before or after the service is completed.
Secure Transactions: All payments are handled securely. We do not store your payment information directly on our servers.
Encrypted Data: Communication and sensitive data are encrypted both in transit and at rest to safeguard your privacy.
Cookies and Tracking
Our site may use cookies to improve performance and user experience. These do not gather personally identifying information unless you choose to provide it.

Your Rights
Access or update your personal information.
Request removal of your data at any time.
Decline or opt out of receiving promotional content.
File a complaint or contact us directly with any concerns.
Updates to This Policy
We may revise this policy occasionally. When significant updates are made, we will publish them on this site and update the effective date above.